Products

Problems
we solve

We can help your business

Request a Free Demo / trial

Insights

Insights | OpenText
1 May, 2024

Tricentis Are Lying. Again

Tricentis lying about OpenText

“In this world, nothing can be said to be certain except death, taxes and Tricentis’ relentless and baseless assaults on OpenText products.” Stephen Davis, 2024.

In early 2021, I wrote a blog asking, Why Are Tricentis Obsessed With Micro Focus? Back then, the Tricentis website was littered with negative references to Micro Focus. They wanted what Micro Focus had, namely, a huge list of loyal, satisfied customers. Pathetic but relatively harmless.

Then, last summer, I wrote a follow-up blog, Same Old Tricentis – Now They’re Obsessed with OpenText. I dug into some of the outrageously false claims they made about OpenText in a podcast.

I reached the logical conclusion that the folks at Tricentis were either:

  1. Genuinely ignorant about the OpenText tools
  2. Simply trying to dupe OpenText customers.

Either way, their baseless article was unethical, unprofessional, and potentially libellous.

It’s amateurish hack jobs like this that give companies a bad name. It was a particularly terrible look for a company desperately trying to establish itself as a serious player.

The Latest Tricentis Nonsense

Well, fast forward to spring 2024, and it’s the same old story. Just the other day, I noticed the following nonsense on the Tricentis website

“For years OpenText (formerly Micro Focus/HP) was the go-to vendor for testing software. The world has now left them behind. Their legacy products were built for yesterday’s software development practices and simply can’t keep pace with today’s speed of change.”

They say a lie is best hidden among truths.

While it is certainly true that the OpenText tools have a long pedigree, and many of them were built for legacy software, this deliberately ignores some very important points:

  • The tools mentioned provide ongoing support for legacy software (10-30 years old) that many major organisations continue to rely on and need to test.
  • These ‘legacy’ products are grade-A testing tools that have been consistently developed and perfected for years, with new functionality and additional support constantly added. Tools like UFT One, LoadRunner Professional, and Quality Center are class-leading solutions.
  • The OpenText test tool suite also contains a number of non-legacy tools specifically for modern applications and development paradigms.

Tricentis Are Deliberately Comparing Apples with Oranges

The Tricentis page in question contains a few downloadable PDFs, which might look like balanced, reasonable arguments at first glance. In truth, they’re using sleight of hand to deliberately mislead their readers by comparing incorrect tools.

As mentioned, the OpenText suite of test tools features many non-legacy products, and Tricentis deliberately avoid mentioning these.

To make a fair, like-for-like comparison, they must mention tools like ValueEdge Quality (Formerly Octane), LoadRunner Cloud, UFT Developer, and UFT Digital Lab. But instead, they compare Tricentis solutions to the legacy OpenText tools.

I was sad enough to scan their PDF documents for Octane, ValueEdge and LoadRunner Cloud. Suffice to say, they weren’t mentioned anywhere.

An Example of Tricentis Comparing the Wrong Tools

A perfect example is when Tricentis compare qTest, an Agile testing solution, with Quality Center, a powerful tool built for waterfall projects. It’s like that old saying: you shouldn’t judge a fish on its ability to fly.

Of course, QC isn’t a better Agile testing tool than a dedicated Agile tool, although the fact that it is even being compared is a testament to its versatility.

However, Tricentis is perfectly aware that OpenText has a class-leading Agile/DevOps testing solution in ValueEdge Quality (Formerly Octane).

And it is ValueEdge Quality, not QC, that is the appropriate tool for comparing with qTest, but Tricentis specifically avoids mentioning it; it doesn’t take a genius to work out why.

I could give you more examples of Tricentis comparing the wrong tools, but I can’t give you a single example of them comparing the appropriate tools. Funny that.

What Else Will Tricentis Lie About?

Yet again, Tricentis has shown a complete lack of integrity, which raises many questions about their morals and ethics, or lack thereof.

Look, I get that all businesses want to grow their revenue streams and expand their market share, and a big part of that is converting your rival’s customers into your customers. But this sort of classless behaviour and attempted manipulation is not the way to go.

If they’re prepared to lie about rival products, can we trust what they say about their own tools?

Let me put on record that I resell the OpenText solutions, so do have a vested interest in promoting the OpenText test tools. That being said, I have over ten thousand professional testers in my network. I speak to hundreds of companies each month that are looking at testing tools. Hardly any of them (I estimate less than 5%) are even considering Tricentis tools.

The Truth Will Out

The software testing community is a tiny, tightly-knit subset of the surprisingly small software sector. We all know each other, or we can usually find a mutual friend. Word spreads quickly, and a reputation for lying can be hard to shake.

Competition is great for every market, and it’s great to see small players try to enter the scene, but come on, Tricentis, you can do better than this.

To all the Tricentis folks reading this, here’s an idea: If you want to win more customers, why not spend more time promoting your own products positively and less time obsessing about OpenText?

Do You Need Test Tools?

The fact is, OpenText test tools are market leaders for a reason—they are incredibly capable and as relevant as they have always been because they are constantly updated.

OpenText invests more in R&D than any other test tool provider. New features are added multiple times a year, application and technology support keeps growing, and they regularly release completely new tools.

If you are looking for test tools, I am here to help and always start by establishing your exact needs so that we can find the perfect solution for you:

  • What do you want to achieve?
  • What technology do you want to test?
  • What other tools are you considering?

Get in touch today and I’ll help you find the right test tool.

Stephen Davis
by Stephen Davis

Stephen Davis is the founder of Calleo Software, a OpenText (formerly Micro Focus) Gold Partner. His passion is to help test professionals improve the efficiency and effectiveness of software testing.

To view Stephen's LinkedIn profile and connect 

Stephen Davis LinkedIn profile

1st May 2024
How to Choose A Test Management Tool

How to Choose The Right Test Management Tool

Test management tools ensure efficient, effective, and auditable testing processes. When choosing an enterprise-level test management solution, it’s essential to use a proven and trusted solution.

why choose loadrunner

Performance Testing: 6 Reasons Companies Choose LoadRunner

Despite what some might think, LoadRunner is not a single performance testing tool but a family of world-class load performance testing solutions. The family has recently undergone a name change that you may not be familiar with. Today, I will explain why LoadRunner family products are relied on by the largest companies.

System 38

Carry On Testing: A Couple of Funny QA Mishaps

Ah, software testing—where meticulous planning meets unexpected chaos and where even the most rigorous quality assurance can sometimes go awkwardly awry. As we bid farewell to 2024, it’s time to take a step back and indulge in some light-hearted reflection on the quirky side of our profession.

Tomorrow’s World v. Today’s Reality: My WQR Thoughts

The World Quality Report (WQR) 2024-25 looks at the current state and future trends of Quality Engineering—albeit from a particular perspective. It is based on a survey of 1,775 executives across multiple sectors and regions. While it is a potentially interesting source of information, I’m always left asking the question: Is it useful?

LoadRunner Enterprise 243

LoadRunner Enterprise 24.3 – Release Highlights

Today we look at OpenText LoadRunner Enterprise 24.3, which introduced several enhancements to their enterprise-grade performance testing solution. We’ve been through the release notes so you don’t have to.

OpenText Customer? Read This to Avoid Overpaying for Support Costs

Following its acquisition of Micro Focus, OpenText has implemented a more stringent policy regarding support renewals and term/subscription renewals. This policy could increase your support costs. Today I’ll explain how to minimise costs when renewing your OpenText software support or subscriptions.

AI caution

WQR: This 1 AI Recommendation Could Derail Your QA Strategy

The World Quality Report 2024-25 (WQR) provides a few interesting insights into adopting AI in software testing. And, while many their recommendations are sound for most companies, one specific recommendation regarding AI implementation is a terrible idea for most businesses.

Insights

Search

Related Articles

To get other software testing insights, like this, direct to you inbox join the Calleo mailing list.

You can, of course, unsubscribe 

at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.

Sign up to receive the latest, Software Testing Insights, news and to join the Calleo mailing list.

You can, of course, unsubscribe at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.