Products

Problems
we solve

We can help your business

Request a Free Demo / trial

Insights

Insights | OpenText
1 May, 2024

Tricentis Are Lying. Again

Tricentis lying about OpenText

“In this world, nothing can be said to be certain except death, taxes and Tricentis’ relentless and baseless assaults on OpenText products.” Stephen Davis, 2024.

In early 2021, I wrote a blog asking, Why Are Tricentis Obsessed With Micro Focus? Back then, the Tricentis website was littered with negative references to Micro Focus. They wanted what Micro Focus had, namely, a huge list of loyal, satisfied customers. Pathetic but relatively harmless.

Then, last summer, I wrote a follow-up blog, Same Old Tricentis – Now They’re Obsessed with OpenText. I dug into some of the outrageously false claims they made about OpenText in a podcast.

I reached the logical conclusion that the folks at Tricentis were either:

  1. Genuinely ignorant about the OpenText tools
  2. Simply trying to dupe OpenText customers.

Either way, their baseless article was unethical, unprofessional, and potentially libellous.

It’s amateurish hack jobs like this that give companies a bad name. It was a particularly terrible look for a company desperately trying to establish itself as a serious player.

The Latest Tricentis Nonsense

Well, fast forward to spring 2024, and it’s the same old story. Just the other day, I noticed the following nonsense on the Tricentis website

“For years OpenText (formerly Micro Focus/HP) was the go-to vendor for testing software. The world has now left them behind. Their legacy products were built for yesterday’s software development practices and simply can’t keep pace with today’s speed of change.”

They say a lie is best hidden among truths.

While it is certainly true that the OpenText tools have a long pedigree, and many of them were built for legacy software, this deliberately ignores some very important points:

  • The tools mentioned provide ongoing support for legacy software (10-30 years old) that many major organisations continue to rely on and need to test.
  • These ‘legacy’ products are grade-A testing tools that have been consistently developed and perfected for years, with new functionality and additional support constantly added. Tools like UFT One, LoadRunner Professional, and Quality Center are class-leading solutions.
  • The OpenText test tool suite also contains a number of non-legacy tools specifically for modern applications and development paradigms.

Tricentis Are Deliberately Comparing Apples with Oranges

The Tricentis page in question contains a few downloadable PDFs, which might look like balanced, reasonable arguments at first glance. In truth, they’re using sleight of hand to deliberately mislead their readers by comparing incorrect tools.

As mentioned, the OpenText suite of test tools features many non-legacy products, and Tricentis deliberately avoid mentioning these.

To make a fair, like-for-like comparison, they must mention tools like ValueEdge Quality (Formerly Octane), LoadRunner Cloud, UFT Developer, and UFT Digital Lab. But instead, they compare Tricentis solutions to the legacy OpenText tools.

I was sad enough to scan their PDF documents for Octane, ValueEdge and LoadRunner Cloud. Suffice to say, they weren’t mentioned anywhere.

An Example of Tricentis Comparing the Wrong Tools

A perfect example is when Tricentis compare qTest, an Agile testing solution, with Quality Center, a powerful tool built for waterfall projects. It’s like that old saying: you shouldn’t judge a fish on its ability to fly.

Of course, QC isn’t a better Agile testing tool than a dedicated Agile tool, although the fact that it is even being compared is a testament to its versatility.

However, Tricentis is perfectly aware that OpenText has a class-leading Agile/DevOps testing solution in ValueEdge Quality (Formerly Octane).

And it is ValueEdge Quality, not QC, that is the appropriate tool for comparing with qTest, but Tricentis specifically avoids mentioning it; it doesn’t take a genius to work out why.

I could give you more examples of Tricentis comparing the wrong tools, but I can’t give you a single example of them comparing the appropriate tools. Funny that.

What Else Will Tricentis Lie About?

Yet again, Tricentis has shown a complete lack of integrity, which raises many questions about their morals and ethics, or lack thereof.

Look, I get that all businesses want to grow their revenue streams and expand their market share, and a big part of that is converting your rival’s customers into your customers. But this sort of classless behaviour and attempted manipulation is not the way to go.

If they’re prepared to lie about rival products, can we trust what they say about their own tools?

Let me put on record that I resell the OpenText solutions, so do have a vested interest in promoting the OpenText test tools. That being said, I have over ten thousand professional testers in my network. I speak to hundreds of companies each month that are looking at testing tools. Hardly any of them (I estimate less than 5%) are even considering Tricentis tools.

The Truth Will Out

The software testing community is a tiny, tightly-knit subset of the surprisingly small software sector. We all know each other, or we can usually find a mutual friend. Word spreads quickly, and a reputation for lying can be hard to shake.

Competition is great for every market, and it’s great to see small players try to enter the scene, but come on, Tricentis, you can do better than this.

To all the Tricentis folks reading this, here’s an idea: If you want to win more customers, why not spend more time promoting your own products positively and less time obsessing about OpenText?

Do You Need Test Tools?

The fact is, OpenText test tools are market leaders for a reason—they are incredibly capable and as relevant as they have always been because they are constantly updated.

OpenText invests more in R&D than any other test tool provider. New features are added multiple times a year, application and technology support keeps growing, and they regularly release completely new tools.

If you are looking for test tools, I am here to help and always start by establishing your exact needs so that we can find the perfect solution for you:

  • What do you want to achieve?
  • What technology do you want to test?
  • What other tools are you considering?

Get in touch today and I’ll help you find the right test tool.

Stephen Davis
by Stephen Davis

Stephen Davis is the founder of Calleo Software, a OpenText (formerly Micro Focus) Gold Partner. His passion is to help test professionals improve the efficiency and effectiveness of software testing.

To view Stephen's LinkedIn profile and connect 

Stephen Davis LinkedIn profile

1st May 2024
ALM QC 241

What’s New in ALM/QC 24.1: Release Highlights

If you’re involved with waterfall projects, you may well be familiar with the test management tool ALM/Quality Center (ALM/QC), but you might be surprised at its capabilities. The latest release, Version 24.1, is a modern test management powerhouse.

VSM Building Blocks

VSM is Easy with ValueEdge from OpenText

Value Stream Management (VSM) can revolutionise your business, driving customer value and removing unnecessary costs and investments. However, it does require a rethink of internal processes and culture, which can be a daunting prospect. Fortunately, ValueEdge from OpenText is an end-to-end suite of powerful, user-friendly, intuitive tools that make VSM easy!

Unlock Value with Software Testing

Unlock Value with VSM: The Crucial Role of Software Testing

Delivering high-quality solutions is an essential part of Value Stream Management (VSM). After all, substandard solutions don’t deliver value to customers or shareholders. That’s why software testing is a central component in VSM, and it’s now easier than ever with the powerful and user-friendly OpenText ValueEdge testing tools.

How to implement VSM

How to Implement Agile & Test Management Within VSM

ValueEdge Agile and ValueEdge Quality work together to enable smooth software development within VSM landscapes. By integrating the two tools, you increase the efficiency and effectiveness of Agile and DevOps testing processes, driving quality and value.

VSM

VSM: Reduce Project Costs The Right Way

It’s hard for businesses to understand where their investments are going and whether they will translate to business and customer value, especially when it comes to software development…. This is where VSM comes in.

AI the unseen software development partner

AI: The Unseen Partner in Modern Software Engineering

Within software projects, AI (and ML) is increasingly used in areas including code generation, test automation, and project management, although many of these uses are often not in an officially sanctioned capacity. Where ChatGPT is a bit of a Jack-of-all-trades, enterprise AI solutions are far more targeted, and far more robust.

LoadRunner Cloud

SaaS Performance Testing: Easy, Quick, and Stress Free

SaaS performance tools remove most setup headaches, giving you access to pre-configured cloud-based performance infrastructure. No more setting up load injectors or installing controllers. Instead, you just log on and choose where in the world you want to run your tests.

test management tools are the foundation

Build a Foundation for Testing Success: Choosing a Test Management Tool

Test management tools give unparalleled views of software development progress, provide quality assurance and peace of mind, and can generate positive returns on investment – more than just paying for themselves. This insight discusses some of the contenders and gives recommendations.

Insights

Search

Related Articles

To get other software testing insights, like this, direct to you inbox join the Calleo mailing list.

You can, of course, unsubscribe 

at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.

Sign up to receive the latest, Software Testing Insights, news and to join the Calleo mailing list.

You can, of course, unsubscribe at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.