Products

Problems
we solve

We can help your business

Request a Free Demo / trial

Insights

Insights | Test Management Tools
19 April, 2021

Testing Failures: 3 Easy Ways to Devastate Your Business (and How You Can Avoid Them)

Test Fails Can Devastate Your Business

Despite what many project managers think, testing isn’t just a tick-box exercise. If it’s not done properly, you’re flying blind, you’ve no way of assessing your solution. When testing fails it can devastate your business.

Does it all work properly? Only testing can tell you – Testers are your eyes and ears, your window into software quality.

Most Crashes are The Result of a Testing Failure

Software crashes, outages and breaches are increasingly visible in mainstream media. That’s because the stakes are so much higher nowadays; software is everywhere, and everyone can access it. I’m sure you remember a few of these recent software failures.

Generally, these issues are the result of a testing failure. In other words, with proper and thorough testing the defects could have been identified and mitigated. 

There are many reasons why testing can fail; perhaps testing hasn’t been taken seriously, it’s been rushed or deprioritised, maybe your testers haven’t been listened to, or been able to communicate effectively.

No matter the root cause, when testing fails, there’s a good chance your solution won’t be fit-for-purpose. Releasing this poor quality software kicks off a chain of consequences that can devastate your business…

1. Your Reputation is Destroyed

Picture the scene; it’s launch day and you’ve made sure everyone is watching. You’ve let customers know in advance, built up their anticipation. Marketing have ramped up their efforts and the word is out. People are talking about your new offering; you can feel the buzz. Excitement, eagerness, everything you hoped for…

You’ve reached peak excitement, you go live, the world is watching… and something goes wrong. Click, snip, post – the first you hear of it is when it is posted on social media and people start responding to it.

That mark stays with you forever. People won’t ever forget. 

Sounds dramatic, but that is the reality of a software failure. Think about your own experiences, I bet you’ve ditched a website, store, bank, service or product because of a software failure – because of a testing failure. 

2. Your Projects Take Longer, Cost More

As they say… Once bitten, twice shy. Your stakeholders invested in the solution and it backfired. In future, they’ll need more reassurance, more documentation and more reporting.

Testing will be under close scrutiny, with no more risk-based approaches. I’ve seen this happen first hand; you lose agility.  Testing becomes a huge bottleneck; Everything takes longer, all project development slows down and your release frequency plummets.

As a result, your cost of change spirals upwards; there’s more project management time, more developer time, more DBA time. Can you afford to throw budget away?

3. You Can’t Innovate, You Fall Further Behind 

By the time you’re live, everything is knitted together, defects are hard to pinpoint and even harder to correct. Your project teams switch to firefighting, developers focused on endless cycles of fixes.

Your entire project pipeline stalls. Your projects drift, lose all focus. Your business plans are in ruins, you’re just trying to stay afloat. You lose the ability to innovate, you are told to fix the basics before doing anything new, so your competitors pull ahead.

50 Examples of corporations that failed to innovate.

The Easy Way to Avoid Testing Fails

Testing failures can devastate your business. They can destroy your reputation, slow down your projects and increase costs, and can grind your innovation to a halt. To make matters worse, once testing has failed it can be difficult to correct any of these problems. 

It’s better to avoid failures altogether, but how? 

The simple first step is to make sure everyone can see, and understand your test results. For this, you need complete test visibility. 

Tools like ALM/Quality Center and Octane provide accessible, user-friendly, easy to set up, online dashboards that your whole project can view. This is infinitely more useful than test results stored on a testers laptop.

Test dashboards are the best way to view project status. They provide real-time information; the cold hard facts you need. They allow you to flex resource and focus as required. This clarity allows the whole team to work together to fix software quality asap – and hit your project deadlines.

Find out more about test visibility in Avoid Testing Fails: Increase Visibility.

It might sound simple, but often testing fails because of an assumption that something is in scope when it isn’t, or that something has passed when it hasn’t. With full test visibility, everyone has access to the right information. All parties can assess risks, quality and coverage.

Avoid Failures, Increase Visibility, Arrange a Free Trial ALM QC or Octane today

Stephen Davis
by Stephen Davis

Stephen Davis is the founder of Calleo Software, a OpenText (formerly Micro Focus) Gold Partner. His passion is to help test professionals improve the efficiency and effectiveness of software testing.

To view Stephen's LinkedIn profile and connect 

Stephen Davis LinkedIn profile

19th April 2021
VSM

VSM: Reduce Project Costs The Right Way

It’s hard for businesses to understand where their investments are going and whether they will translate to business and customer value, especially when it comes to software development…. This is where VSM comes in.

AI the unseen software development partner

AI: The Unseen Partner in Modern Software Engineering

Within software projects, AI (and ML) is increasingly used in areas including code generation, test automation, and project management, although many of these uses are often not in an officially sanctioned capacity. Where ChatGPT is a bit of a Jack-of-all-trades, enterprise AI solutions are far more targeted, and far more robust.

LoadRunner Cloud

SaaS Performance Testing: Easy, Quick, and Stress Free

SaaS performance tools remove most setup headaches, giving you access to pre-configured cloud-based performance infrastructure. No more setting up load injectors or installing controllers. Instead, you just log on and choose where in the world you want to run your tests.

Tricentis lying about OpenText

Tricentis Are Lying. Again

OpenText invests more in R&D than any other test tool provider. New features are added multiple times a year, application and technology support keeps growing, and they regularly release completely new tools.

test management tools are the foundation

Build a Foundation for Testing Success: Choosing a Test Management Tool

Test management tools give unparalleled views of software development progress, provide quality assurance and peace of mind, and can generate positive returns on investment – more than just paying for themselves. This insight discusses some of the contenders and gives recommendations.

risk v reward

Risk v Reward: Are Test Management Tools Worth It?

Are test management tools worth the money? It’s easy and common to assume there are more impactful ways to spend project funds than test tools. But does this downplay the important role a professional test management tool can play in success?

The evolution of test management tools

Test Management Tools: Past, Present, and Future

Understanding where things have come from can often help inform where they are going. The story of test management tools goes back at least three decades and this insight offers a precis of their past, present, and future…

5 automation trends

Software Test Automation: 5 Important Trends for 2024

Software test automation has evolved massively over the last few years; gone are the days of flaky tools, gargantuan setup effort, and scripts that require constant human intervention. The integration of cutting-edge technologies and methodologies has redefined the role of test automation within the software development lifecycle.

Insights

Search

Related Articles

To get other software testing insights, like this, direct to you inbox join the Calleo mailing list.

You can, of course, unsubscribe 

at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.

Sign up to receive the latest, Software Testing Insights, news and to join the Calleo mailing list.

You can, of course, unsubscribe at any time!

By signing up you consent to receiving regular emails from Calleo with updates, tips and ideas on software testing along with the occasional promotion for software testing products. You can, of course, unsubscribe at any time. Click here for the privacy policy.